Safety & Legal
Subscription, Cancellation & Refund Terms
These terms explain how LittleInks Premium payments, renewals, cancellations and refunds are handled when paid subscriptions are available.
1. About Premium
LittleInks Premium is the paid version of the service.
If Premium is available for purchase, the price, billing period and main included features will be shown before checkout.
These terms apply in addition to the Terms of Use.
2. Payment
Payments are processed by Stripe.
LittleInks does not store full payment-card details. Stripe processes payment information in accordance with its own terms and privacy arrangements.
A Premium subscription is not activated solely because a browser returns to LittleInks after checkout. Access is confirmed using payment information received securely from Stripe.
3. Recurring subscriptions
Where Premium is sold as a recurring subscription, the billing period and renewal basis will be shown before payment.
Unless cancelled, a recurring subscription renews at the end of each billing period and the payment method held by Stripe may be charged again.
4. Cancelling Premium
The grown-up account holder may cancel a recurring Premium subscription using the Manage subscription option where available.
Cancellation stops future renewals. Unless a refund or other adjustment applies, Premium access normally continues until the end of the period already paid for.
We do not deliberately make cancellation harder than subscribing.
5. What happens when Premium ends
Ending Premium does not automatically delete the family’s existing artwork or child profiles.
After Premium ends:
- existing saved artwork remains associated with the account;
- existing profiles are not automatically erased; and
- features that require Premium may no longer be available for new use.
The account may continue on the Free plan, subject to the Free-plan limits shown on the website.
6. Failed payments
If a recurring payment fails, Premium access may be restricted or ended after the payment provider’s retry process.
The grown-up account holder may be able to update payment details through the subscription-management page.
7. Refunds and statutory rights
Nothing in these terms removes any cancellation, refund or other consumer right that applies by law.
Rights relating to digital services can depend on the circumstances of the purchase, including when access began and what was agreed at checkout.
If you believe a payment is incorrect, a service was not supplied as described, or you wish to request a refund, contact LittleInks Support and choose Billing.
Any refund that is due will be returned using an appropriate payment method, normally through Stripe.
8. Price changes
If the price of a recurring subscription changes, we will provide any notice required by law before the new price applies.
A price change will not retrospectively alter a completed billing period.
9. Contact
For payment, cancellation or subscription questions, use LittleInks Support and choose Billing.
Questions or safety concerns? Email [email protected] or use LittleInks Support.