Contact & Safety

Contacting LittleInks

LittleInks uses the website’s Support section as the main contact point for account, privacy, safety, billing, accessibility and legal enquiries.

Use LittleInks Support to send a message.

You do not need a LittleInks account to use the Support form.

Privacy and safety

For a privacy request, account-data question or child-safety concern, choose Privacy and safety in Support.

Please do not include more personal information than is necessary. In particular, avoid including a child’s full legal name, school, home address or photographs unless that information is genuinely needed to deal with the issue.

Never send a password.

Billing

For a Premium payment, cancellation, refund or subscription question, choose Billing in Support.

Copyright and legal notices

For a copyright or other rights concern, choose Something else and put Copyright or Legal in the subject line.

Include enough detail for us to identify the relevant content and understand the issue.

Accessibility

If part of LittleInks is difficult or impossible to use because of an accessibility barrier, use Support and describe:

• the page or feature;
• the device and browser, if known; and
• what you were trying to do.

Children and urgent safety concerns

Children should ask a parent, guardian or another trusted adult for help with privacy or safety concerns.

LittleInks Support is not an emergency service. If somebody is in immediate danger, contact the emergency services or an appropriate safeguarding service.

UK resources include:

• CEOP Safety Centre for concerns about child sexual abuse or exploitation;
• NSPCC for child-safety information and support; and
• the Information Commissioner’s Office for data-protection information and complaints.